Why people choose Language Banc

Your interpreter did such an incredible job interpreting for our patient. He was complete, patient and thorough. Really, such a great job and a wonderful interpreter to work with. I look forward to using The Language Banc more often in the future because you definitely hire quality people.

We recently switched to your agency and love the professionalism of your interpreters. We used to work with agencies who sent us freelance interpreters who were both unprofessional and who directed patient care in ways we were uncomfortable with. We chose your agency because you take the high road when it comes to customer service, support and training. Thanks for the great work.

“The Language Banc has actively partnered with us to better understand our needs and improve upon the quality of interpreters chosen to cover our hospital and clinics and the promptness and accuracy of billing.  Since The Language Banc joined our list of contracted providers, we have seen significant improvement in our provider satisfaction scores across the organization.”

“My scheduling team uses The Language Banc for nearly all of our last minute needs because they have proven that they can provide quality interpreters very quickly.  This enables our organization to better care for our patients through quality language services.  Additionally, they have repeatedly provided rare language interpreters when other agencies we work with have been unable to do so.”

“[The Language Banc’s interpreter] was very professional and highly competent. Even though the appointment took considerable time she never slowed down, stopped or lagged in her efforts. She was the best interpreter [our provider] has ever worked with. It really means so much when we have professionals [such as your] interpreters on our patient care team.”

“Another agency cancelled on us at the last minute. We called The Language Banc and you were able to find a Mandarin interpeter to come to our clinic within an hour. Thanks to you, the patient was able to undergo needed cateract surgery as scheduled. You’re truly amazing.”

“They are also prompt in handling last minute interpreter requests, even for rare languages, and their response to complaints is always prompt and effective.”

“The interpreters you send are truly outstanding. One in particular, . . . , always goes above and beyond and is truly great. She’s a wonderful person and always puts the patient’s interest first. Patient’s trust her and so do we.”

“You guys have the best interpreters, very reliable. You train so well and have amazing staff. The Language Banc is just top notch and make things so much easier and better for us and our patients. We appreciate everything you do for us.”